An AI reply that answers in the language the customer wrote in

A chatbot that replies to an Omani customer in formal Levantine Arabic is worse than no chatbot. Dardasha's AI reply mirrors the language and register of the incoming message, Arabic or English.

• Answers mirror the incoming language, Arabic or English
• Grounded on facts you supply, prices included
• Durable per-contact memory across conversations
• Escalates to a human instead of guessing
• Included on Platinum

Grounded in your facts, not the model's

The reply is built from information you give it about your business. Prices in particular are answered from what you supplied, so the model is not free to invent a number that you would then have to honour.

It remembers the customer

Durable facts about a contact persist between conversations, so a returning customer does not have to re-explain who they are.

It knows when to stop

When a question is outside what it was given, the thread escalates to a human in the shared inbox rather than the model guessing. An escalation is a feature, not a failure.