Arabic WhatsApp message templates
Ten sets of ready-to-send WhatsApp messages, written in a neutral Gulf Arabic register rather than translated from English, with an English version of each one beside it. Free to copy, no account, no attribution needed.
Order confirmation
The confirmation is the message customers screenshot, so it has to carry the facts they will need later: what th…
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Delivery update
Nearly every “where is my order” message is caused by a delivery update that was never sent. Sending three short…
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Payment reminder
Chasing money badly costs you the customer as well as the invoice. The ladder below escalates over three message…
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Appointment reminder
A no-show costs you the slot and the staff time behind it. One reminder the day before, with a one-word way to c…
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Out-of-hours reply
The out-of-hours reply is the highest-value automation a small business can set up, because it works while nobod…
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Quotation follow-up
Most quotes die in silence, and most follow-ups die because they say nothing new. Each message below gives the c…
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Welcome message
The first automatic message decides whether the customer waits or leaves. It should do three things: confirm the…
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Apology for a delay
A good apology names the fault, does not explain it away, and says what happens next. Customers forgive delays f…
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Review request
Ask once, ask soon after the good moment, and make it one tap. Asking a customer for a public review before you …
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Eid and Ramadan greetings
A seasonal greeting is one of the few unsolicited messages customers welcome, and the fastest way to ruin it is …
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Why the Arabic here reads differently
Most Arabic WhatsApp templates online are machine-translated from English, or written in a Levantine register that sounds foreign to a customer in Muscat or Salalah. These are written directly in Arabic, in the register a Gulf business actually uses with a customer: polite, direct and not stiff.
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