WhatsApp for restaurants and cafés
A restaurant WhatsApp number gets the same messages all day: are you open, where are you, do you deliver to my area, and what is on the menu. Then, in the two hours that matter, it gets actual orders, and those are the ones you cannot afford to miss.
What the setup looks like
The four questions answer themselves
Auto-reply rules on “open”, “location”, “delivery” and “menu”, in Arabic and English, take the constant background traffic off the phone entirely.
Orders reach the whole shift, not one phone
During service the number is in the shared inbox, so whoever is free takes the next order. Nobody is walking a handset from the till to the kitchen.
Delivery updates cut the chasing
One “out for delivery” message removes most of the “where is my order” traffic, which arrives exactly when you are busiest.
The QR on the table does the acquisition
A printed QR that opens a chat with the order message pre-written turns a table into a repeat customer without an app download.
One honest caveat for this sector as for every other: Dardasha is not the official WhatsApp Business API. If you need to send template messages to people who have not written to you first, or you need the green verified badge, you need an official provider instead. We compare them here.
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