WhatsApp order confirmation templates
The confirmation is the message customers screenshot, so it has to carry the facts they will need later: what they ordered, what it costs, and when it arrives. A bare “received, thank you” makes them message you again in two days.
Standard confirmation
Arabic
مرحبًا [الاسم]، تم تأكيد طلبك رقم [الرقم].
الأصناف: [الأصناف]
الإجمالي: [المبلغ] ر.ع
جاهز بتاريخ: [التاريخ]
بنراسلك هنا أول ما يجهز. وإذا في شي غلط، ردّ على هالرسالة ونعدّله قبل ما نبدأ.
English
Hello [name], your order [number] is confirmed.
Items: [items]
Total: OMR [amount]
Ready by: [date]
We will message you here the moment it is ready. If anything is wrong, reply to this message and we will fix it before we start.
With payment link
Arabic
مرحبًا [الاسم]، طلبك رقم [الرقم] محجوز.
الإجمالي: [المبلغ] ر.ع
لتأكيده، أكمل الدفع من هنا: [الرابط]
نحجز لك الكمية [عدد] ساعة. وبعدها ترجع للمخزون.
English
Hello [name], your order [number] is reserved.
Total: OMR [amount]
To confirm it, please complete payment here: [link]
We hold the stock for [hours] hours. After that it goes back on the shelf.
Custom or printed order
Arabic
مرحبًا [الاسم]، استلمنا طلبك رقم [الرقم].
قبل ما نطبع، أكّد لنا أن التصميم المرفق هو النسخة النهائية. وأول ما تردّ «معتمد» نبدأ، وأي تعديل بعدها يعني إعادة طباعة.
الكمية: [الكمية]
الإجمالي: [المبلغ] ر.ع
التسليم: [التاريخ]
English
Hello [name], we have your order [number].
Before we print, please confirm the artwork attached is the final version. Once you reply “approved” we start, and changes after that mean a reprint.
Quantity: [qty]
Total: OMR [amount]
Delivery: [date]
Swap everything in [brackets] before you send. If you use Dardasha, save these in the Templates module and your team can insert them in one click instead of retyping them differently every time.
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