WhatsApp payment reminder templates
Chasing money badly costs you the customer as well as the invoice. The ladder below escalates over three messages: assume it was forgotten, then make it easy, then state the consequence plainly and without threat.
First reminder, assume forgetfulness
Arabic
مرحبًا [الاسم]، أتمنى أنك بخير.
تذكير بسيط أن الفاتورة رقم [الرقم] بمبلغ [المبلغ] ر.ع كانت مستحقة بتاريخ [التاريخ]. وأكيد الموضوع مجرّد انشغال لا أكثر.
تقدر تدفع من هنا: [الرابط]
English
Hello [name], I hope you are well.
A gentle reminder that invoice [number] for OMR [amount] was due on [date]. I am sure it is just been missed in the run of things.
You can pay here: [link]
Second reminder, remove the friction
Arabic
مرحبًا [الاسم]، متابعة للفاتورة رقم [الرقم] بمبلغ [المبلغ] ر.ع، والمتأخرة الآن [عدد] يومًا.
إذا في مشكلة في الفاتورة نفسها، خبّرني وأصححها اليوم. وإذا المسألة توقيت، أعطني تاريخًا يناسبك وأثبّته على الحساب.
الدفع من هنا: [الرابط]
English
Hello [name], following up on invoice [number], OMR [amount], now [days] days past due.
If there is a problem with the invoice, tell me and I will correct it today. If it is a timing issue, tell me a date that works and I will note it against the account.
Pay here: [link]
Final notice, no threat
Arabic
مرحبًا [الاسم]، الفاتورة رقم [الرقم] بمبلغ [المبلغ] ر.ع متأخرة الآن [عدد] يومًا ولم أتمكن من الوصول إليك.
مضطر أوقف الحساب من تاريخ [التاريخ]، يعني الطلبات الجديدة بتتوقف لين ما يُسدَّد. وما أحب أسوي كذا، فاتصل فيني اليوم على [الرقم] ونلقى لها حل.
English
Hello [name], invoice [number] for OMR [amount] is now [days] days overdue and I have not been able to reach you.
I have to place the account on hold from [date], which means new orders will pause until it is settled. I would rather not, so please call me on [phone] today and we will find a way through it.
Swap everything in [brackets] before you send. If you use Dardasha, save these in the Templates module and your team can insert them in one click instead of retyping them differently every time.
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