WhatsApp review request templates
Ask once, ask soon after the good moment, and make it one tap. Asking a customer for a public review before you know they are happy is how you collect a public complaint.
Check first, then ask
Arabic
مرحبًا [الاسم]، بعد ما صار لك أيام مع [الصنف]، كيف لقيته؟
ردّ برقم:
1 = راضٍ جدًا
2 = عادي
3 = في مشكلة
وإذا كان 3، خبّرني وش هي وأحلّها لك.
English
Hello [name], now that you have had [item] for a few days, how is it working out?
Reply with a number:
1 = very happy
2 = fine
3 = there is a problem
If it is 3, tell me what it is and I will sort it.
The ask, after a 1
Arabic
يسعدني أسمع كذا، شكرًا لك [الاسم].
ممكن تكتب هالكلام في تقييم علني؟ فعلًا يساعد منشأة صغيرة مثلنا: [الرابط]
ما ياخذ منك إلا دقيقة تقريبًا.
English
That is great to hear, thank you [name].
Would you mind leaving that in a public review? It genuinely helps a small business here: [link]
It takes about a minute.
Private feedback instead
Arabic
شكرًا لأنك خبّرتني يا [الاسم]. أفضّل أسمعها منك على ألا أسمعها.
وعشان أصلحها صح: وش اللي كنت تتمنى نسوّيه بشكل مختلف؟
وأي شي تقوله هنا يبقى بيني وبينك.
English
Thank you for telling me, [name]. I would rather hear it than not.
So I can fix it properly: what would you have wanted us to do differently?
Whatever you say here stays between us.
Swap everything in [brackets] before you send. If you use Dardasha, save these in the Templates module and your team can insert them in one click instead of retyping them differently every time.
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